Navigating property in possession cases can be a complex and challenging experience. At Aster we have created an end-to-end solution using the power of technology combined with human endeavour to delivere positive outcomes
Servicing commercial & residential cases all over Australia, our approach is agile and designed to move at the speed of change.
Many providers often choose to work at arms length during the property in possession process, but we bring everyone – and everything – much closer.
Our team works at eye level with all stakeholders,
all across Australia. Experience has taught us that this approach not only improves lines of communication, but also expedites decision making and negotiation to resolve cases much more quickly
We treat every property in possession case as transformational – not transactional. Our customer service team are highly skilled in communicating with borrowers experiencing emotional, financial and often mental health concerns. This is important when working in partnership with our clients, where reputation management within the broader community requires careful consideration.
Most property in possession management consultancies see the process through the eyes of a ‘collection agency’ – however Aster’s roots stem from 25+ years working in Real Estate and property management. This has equipped us with valuable property market & management knowledge, along with customer liaison expertise that enables us to extract the best possible
outcomes on all cases we handle.
Our cloud-based analytics platform offers a comprehensive dashboard for easily tracking the progress of each case 24/7.
Case timelines and milestones provide 100% visibility on any potential lag times to quickly identify areas in the process that require reactionary improvement to protect ROI.
360 Degree Property in Possession Management
Building&Grounds Management
Sales Management
